FAQ

Renaud Cook Drury Mesaros, PA has nine equity partners and eight non-equity partners. RCDM also employs two classes of associates: senior associates and junior associates. The difference between the two classes is based on experience in civil practice.

The firm also benefits from several of-counsel who are either semi-retired or are dual licensed in law and medicine, psychology, and pharmacy.

The managing partner is responsible for managing the overall workflow in the firm. Attorneys report their workload to the managing partner every month and he monitors attorney and staff workloads by checking reporting to clients, hours billed, upcoming deadlines, and other more objective indicators of workload. All of this is taken into consideration when making new assignments. To maintain continuity among clients, preference is always given for a new matter to be assigned to an attorney with an existing relationship with a client. An attorney who brings in the matter has the option of keeping the matter him/herself, asking the managing partner to reassign it, or finding an associate to help on the file – again preference is given to assign attorneys who have a relationship with the client or who is familiar with the manner of that client’s work.

RCDM client files are maintained in two formats: electronic (paperless) and paper files kept in locking file drawers.  To the extent information is received electronically, it is stored electronically and paper copies are generally or made nor maintained. Our document management system houses our electronic files; it is a secure system and a password is required to access the system. The physical file replicates the electronic file (although most often more information and documents are maintained electronically than are maintained in paper format).

All deadlines/due dates are calendared by our central docketing clerk and verified by our legal assistants.  Most of the documents containing necessary docketing enter the firm through the US mail or electronic court filings, which are processed by our central docketing department.

All documents received by the office by US mail, facsimile, hand delivery, messenger, or private delivery service (UPS, FedEx) are routed through our central docketing department, which reads the mail for dates/deadlines and enters those dates/deadlines in our central calendaring system.

Events/activities are entered in the firm’s electronic calendaring system. Firm policy is to also calendar a series of reminders that are entered when an event is initially calendared on the firm’s docket system. The reminders appear on the applicable attorneys’, legal assistants’ and paralegals’ electronic calendars.

Yes. Our firm uses a variety of electronic billing software including Tymetrix, Serengeti, Allegiant, Legal Solutions Suite, Bottomline, Advocator, CSC Global, Teamconnect, Law Trac, Collaborati, and Counsel Link.

All bills are reviewed by the attorney responsible for the day-to-day work on the file and also by the Shareholder who supervises and assists the primary attorney.

Our files are maintained in locking filing cabinets proximate to the attorney’s office; our central filing room is also locked during nonbusiness hours. In addition, our floor is secure during nonbusiness hours requiring a key-pass to access the floor by elevator and a key to access the floor by stair. Only employees are issued key-passes or keys. During business hours visitors to the floor cannot access the non-public areas without passing through a locked door, which requires a key code to unlock, or passing by the receptionist. Visitors to our offices are either kept in public areas or are escorted into the nonpublic areas by a firm employee who ensures that confidential material is not viewed by visitors. Files stored off-site are kept in a locked location; only our records manager and firm administrator have keys to that location.

We protect against malware using 3 different products/services: Google/Postini services for anti-virus/spam, Microsoft Security Essentials for workstation-based protection and Avast! Anti-Virus for network-based protection.

During the course of the representation, documents are maintained in electronic and/or paper form. At the conclusion of each matter, original documents are returned to the client or to whomever they direct. If we have no original documents, our physical files are maintained for seven years before they are destroyed by a vendor who assures the documents are destroyed in such a manner that any confidential or private material is not exposed to anyone and cannot be recovered or recreated. Consistent with the client’s direction at the conclusion of each matter, we will forward the paper files to it. All electronically stored information remains in password protected programs.

During the course of the representation, documents are maintained in electronic and/or paper form. At the conclusion of each matter, original documents are returned to the client or to whomever they direct.  If we have no original documents, our physical files are maintained for seven years before they are destroyed by a vendor who assures the documents are destroyed in such a manner that any confidential or private material is not exposed to anyone and cannot be recovered or recreated. Consistent with the client’s direction at the conclusion of each matter, we will forward the paper files to it. All electronically stored information remains in password protected programs.